Cancellation & Refund Policy

This policy applies to all plans, cohorts, and related offerings provided through Buildership, including the Self-Paced and Community Builder subscription plans and one-time purchases such as the Build30 cohort. Payments are processed securely by Razorpay for India and Stripe for international payments, in accordance with their respective terms.

You may cancel your Buildership subscription at any time by contacting our support team at contact@hemansai.com, or using the cancellation option in your account settings if available.

• Self-Paced (monthly or yearly) subscribers can cancel anytime. You will not be charged for future billing cycles, and access continues until the end of the period you already paid for.
• Community Builder is a yearly plan. Cancelling stops future renewal charges, and access continues until the end of the current billing year.
• Build30 is a one-time purchase, not a recurring subscription, so there is nothing to cancel beyond requesting a refund within the window described below.

We want you to build with confidence. Every plan and the Build30 cohort come with a 7-day, no questions asked refund. If you are not satisfied for any reason, request a full refund within 7 days of your purchase or the date a renewal charge was made, and we will refund it in full, no explanation required.

To request a refund, email contact@hemansai.com with your registered email and order or payment reference. We will confirm your refund within 7 business days. Approved refunds are processed back to your original payment method through Razorpay or Stripe within 10 business days, subject to their processing timelines.

Refunds will not be issued in the following cases:

• If your subscription is suspended or terminated due to non-payment, no refunds will be provided for prior payments.
• If your access to Buildership is terminated due to a violation of our Terms and Conditions, no refunds will be issued.
• Requests made after the 7-day refund window will not be eligible.
• If you use a free plan or a free trial, no payment is made, so no refund applies.

If you initiate a chargeback or dispute with your payment provider without first contacting us, we reserve the right to suspend or terminate your access to Buildership. We encourage you to resolve any issues directly with us at contact@hemansai.com first. Chargebacks may incur additional fees, which you agree to cover.

We may update this Cancellation & Refund Policy to reflect changes in our Services, payment processes, or legal requirements. Updates will be effective immediately upon posting on our website. Continued use of our Services after changes constitutes your acceptance of the updated policy.

For questions, concerns, or requests related to this Cancellation & Refund Policy, please contact us:
Email: contact@hemansai.com
Address: HemansAI Private Limited, 170 Sector D, Scheme 71, Near Sirpur Lake, Indore, Madhya Pradesh 452009, India
For payment related issues, you may also contact Razorpay at support@razorpay.com.